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Frequently Asked Questions (FAQ)

🎯 Quick Summary​

  • Common questions about LLM-SEO and UnrealSEO platform
  • Answers to pricing, features, technical, and strategy questions
  • Troubleshooting common issues
  • Getting started guidance

📋 Table of Contents​

  1. General LLM-SEO Questions
  2. UnrealSEO Platform
  3. Pricing & Plans
  4. Technical Questions
  5. Strategy & Best Practices
  6. Troubleshooting

🏷️ Metadata​

Tags: faq, support, questions, help Status: %%ACTIVE%% Complexity: %%BEGINNER%% Reading Time: 12 minutes Last Updated: 2025-01-18

General LLM-SEO Questions​

What is LLM-SEO?​

Answer: LLM-SEO (Large Language Model Search Engine Optimization) is the practice of optimizing content to be cited by AI platforms like ChatGPT, Claude, Gemini, and Perplexity.

Just as traditional SEO optimizes for Google search, LLM-SEO optimizes for AI answer engines. When users ask questions, AI platforms cite authoritative sources - LLM-SEO ensures you're one of those sources.

Learn more: What is LLM-SEO

Why is LLM-SEO important?​

Answer: By 2025, 50% of all searches are predicted to be voice/AI-powered. If your content isn't optimized for AI citations, you're invisible to this growing audience.

Benefits:

  • Brand visibility in AI answers (billions of queries monthly)
  • Authority establishment (AI cites trustworthy sources)
  • Traffic generation (users click citations)
  • Competitive advantage (early movers win)

ROI: Companies see 5-15x ROI from LLM-SEO optimization (citations → brand awareness → conversions).

How is LLM-SEO different from traditional SEO?​

Comparison:

Traditional SEO:
• Target: Google, Bing search engines
• Goal: Rank #1-3 in search results
• User behavior: Click → Read full page
• Optimization: Keywords, backlinks, technical SEO

LLM-SEO:
• Target: ChatGPT, Claude, Gemini, Perplexity
• Goal: Get cited in AI answers
• User behavior: AI summarizes → User reads answer
• Optimization: Schema markup, E-E-A-T, answer-first structure

Overlap: Both require quality content, authority, technical excellence

Key difference: SEO drives clicks, LLM-SEO drives citations (brand mentions).

Which AI platforms should I optimize for?​

Recommended priority (by market share):

  1. ChatGPT (62% market share) - Must optimize
  2. Perplexity (12%) - High ROI, growing fast
  3. Claude (10%) - Quality audience, GDPR-friendly
  4. Gemini (9%) - Google ecosystem integration

Start with ChatGPT + Perplexity (74% combined share), expand to others as you scale.

How long does LLM-SEO take to show results?​

Timeline:

Week 1-2: Setup & initial optimization
• Add schema markup
• Improve content structure
• Submit to platforms

Week 3-4: First citations appear
• AI platforms re-crawl content
• Initial citations on 1-2 platforms
• Citation rate: 5-15%

Month 2-3: Momentum builds
• More platforms cite you
• Citation rate: 15-30%
• Refine based on data

Month 4-6: Mature performance
• Consistent citations across platforms
• Citation rate: 25-40%+
• Predictable results

Ongoing: Continuous improvement
• Test new approaches
• Expand content
• Stay ahead of algorithm changes

Faster results: High-authority domains see citations in 7-14 days
Slower results: New domains may take 3-6 months

UnrealSEO Platform​

What is UnrealSEO?​

Answer: UnrealSEO is an LLM-SEO platform that helps you track, optimize, and grow AI citations.

Core features:

  • Citation tracking across ChatGPT, Claude, Gemini, Perplexity
  • Query discovery and testing
  • Competitor analysis
  • Content optimization recommendations
  • Analytics and reporting

Think: "Ahrefs/SEMrush for LLM-SEO"

How does UnrealSEO work?​

Simple explanation:

1. Connect Your Site
   → Add your website URL
   → UnrealSEO crawls your content

2. Track Queries
   → Add queries you want to rank for
   → Or let UnrealSEO discover queries

3. Test Citations
   → UnrealSEO tests queries across all AI platforms
   → Shows which platforms cite you

4. Optimize
   → Get recommendations to improve citations
   → Apply optimizations to content

5. Monitor
   → Track citation rate over time
   → Measure ROI
   → Compare vs competitors

Result: Systematic LLM-SEO improvement

Do I need to install anything?​

Answer: No installation required for basic usage.

Optional integrations:

  • WordPress plugin (if using WordPress)
  • Shopify app (if using Shopify)
  • API integration (for custom setups)
  • Browser extension (for quick checks)

Cloud-based platform - works in any modern browser.

Is my data secure?​

Answer: Yes. Enterprise-grade security.

Security measures:

  • SOC 2 Type II certified
  • Data encrypted in transit (TLS 1.3)
  • Data encrypted at rest (AES-256)
  • Regular security audits (quarterly)
  • GDPR compliant
  • CCPA compliant

Data access:

  • Your data is yours (we never sell)
  • Delete anytime (full export available)
  • Team access controls (role-based permissions)

See: Security Policy

Pricing & Plans​

How much does UnrealSEO cost?​

Pricing (as of Jan 2025):

Free Plan: $0/month
• 10 queries tracked
• 1 website
• Weekly citation checks
• Basic analytics

Standard Plan: $49/month
• 100 queries
• 3 websites
• Daily citation checks
• Full analytics
• Email support

Pro Plan: $149/month
• 500 queries
• 10 websites
• Real-time testing
• Advanced analytics
• API access
• Priority support

Enterprise: Custom pricing
• Unlimited queries
• Unlimited websites
• SSO integration
• Data warehouse export
• Dedicated support
• SLA guarantees

Start free: https://unrealseo.com/pricing

Is there a free trial?​

Answer: Yes! 14-day free trial of Pro plan (no credit card required).

Trial includes:

  • Full Pro plan features
  • 500 queries
  • 10 websites
  • Real-time testing
  • API access

After trial:

  • Downgrade to Free plan (keep using, limited features)
  • Upgrade to paid plan (continue with full features)
  • No auto-charge (we ask first)

Start trial: https://unrealseo.com/trial

Can I cancel anytime?​

Answer: Yes, cancel anytime with one click.

Cancellation:

  • No cancellation fees
  • No questions asked
  • Prorated refund (if paid annually)
  • Data export available (take your data)
  • Keep Free plan access (downgrade, don't lose everything)

Cancel: Dashboard → Settings → Billing → Cancel Plan

Do you offer discounts?​

Answer: Yes, several discount programs:

1. Annual billing: 20% off (pay yearly vs monthly)

  • Standard: $470/year (vs $588)
  • Pro: $1,430/year (vs $1,788)

2. Nonprofits: 50% off all plans

3. Startups: 30% off for 1 year

4. Education: Free for students/teachers

5. Volume: Custom pricing for 10+ seats

Technical Questions​

Which CMS platforms are supported?​

Supported:

  • ✅ WordPress (plugin available)
  • ✅ Shopify (app available)
  • ✅ Webflow (native integration)
  • ✅ Wix (app available)
  • ✅ Squarespace (code injection)
  • ✅ Ghost (integration)
  • ✅ Custom/headless (API)

See: CMS Integrations

Do I need technical skills?​

Answer: No technical skills required for basic usage.

No-code features:

  • Dashboard (point-and-click)
  • Query tracking (simple form)
  • Recommendations (automated)
  • Reports (one-click export)

Optional technical features:

  • API (for developers)
  • Webhooks (for integrations)
  • Custom scripts (automation)

Most users never touch code.

Will this slow down my website?​

Answer: No, UnrealSEO does not affect your site performance.

How it works:

  • No tracking scripts on your site (unlike Google Analytics)
  • No iframes or embeds
  • Citations tested on our servers (not yours)
  • Optional plugins are lightweight (under 50KB)

Impact: Zero performance impact.

Strategy & Best Practices​

What's the fastest way to improve citation rate?​

Quick wins (implement in under 1 week):

1. Add Schema Markup (30 min per page)
   Impact: +20-30pp citation rate
   Priority: HIGH

2. Rewrite Intros - Answer-First (15 min per page)
   Impact: +15-25pp citation rate
   Priority: HIGH

3. Add FAQ Sections (20 min per page)
   Impact: +10-20pp citation rate
   Priority: MEDIUM

4. Add Author Bios (10 min per page)
   Impact: +5-10pp citation rate
   Priority: MEDIUM

5. Update Published Dates (2 min per page)
   Impact: +3-8pp citation rate
   Priority: LOW

Total time: ~1.5 hours per page
Expected lift: +40-60pp citation rate

ROI: Extremely high

Start with top 20% of pages (Pareto principle).

Should I block AI crawlers from my content?​

Answer: Generally NO, unless you have specific reasons.

Allow crawlers if:

  • You want brand visibility (citations = free marketing)
  • Content is not proprietary
  • Business model = traffic/leads/awareness

Block crawlers if:

  • Content is behind paywall (premium/subscriber only)
  • Proprietary research/competitive advantage
  • Legal/compliance concerns

Selective approach: Allow on marketing content, block on premium content.

See: Content Governance

Troubleshooting​

Why am I not getting any citations?​

Common causes & fixes:

1. robots.txt blocking AI crawlers
   Check: yoursite.com/robots.txt
   Fix: Remove "Disallow: /" for GPTBot, Claude-Web

2. Content not publicly accessible
   Check: Open page in incognito mode
   Fix: Remove login walls, paywalls

3. Missing schema markup
   Check: validator.schema.org
   Fix: Add FAQPage or Article schema

4. New website (low authority)
   Check: Domain age, backlinks
   Fix: Build authority (takes 3-6 months)

5. Haven't waited long enough
   Check: When did you optimize?
   Fix: Wait 14-30 days for AI re-crawl

See: Troubleshooting Guide

Why did I lose citations I had before?​

Causes:

1. Competitor published better content
   → Out-compete with improved content

2. You changed/removed content
   → Restore key sections or improve new version

3. Platform algorithm change
   → Adapt to new requirements

4. Technical issue (robots.txt, server error)
   → Check access, fix technical problems

5. Content became stale (outdated)
   → Update content, refresh dates

Recovery time: 7-21 days after fixing issue.

Still have questions?​

Get help:

Response times:

  • Free plan: 48 hours (email)
  • Paid plans: 24 hours (email)
  • Enterprise: 4 hours (phone + email)
  • Emergency: Immediate (Enterprise only)

📚 Related Topics​

Getting Started:

Community:

Support:

Last updated: 2025-01-18 | Suggest FAQ

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