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Competitive Intelligence for AI Search

🎯 Quick Summary

  • Learn to analyze competitors' AI visibility and identify opportunities to outrank them
  • Track competitor citation rates, content strategies, and AI Share of Voice
  • Discover content gaps where competitors dominate and you're missing
  • Implement strategic actions to steal AI market share from competitors

📋 Table of Contents

  1. Competitive Analysis Fundamentals
  2. Identifying Your Competitors
  3. Tracking Competitor Citations
  4. Content Gap Analysis
  5. Competitive Strategy
  6. Monitoring & Alerts

🔑 Key Concepts at a Glance

  • Competitive Set: 5-10 brands AI mentions most in your category
  • Share Stealing: Taking citation percentage from competitors
  • Content Gaps: Topics where competitors dominate, you don't
  • Positioning Analysis: How AI describes you vs competitors
  • Vulnerability Mapping: Where competitors are weak

🏷️ Metadata

Tags: monitoring, competitors, analysis, strategy Status: %%ACTIVE%% Complexity: %%MODERATE%% Max Lines: 450 (this file: 445 lines) Reading Time: 10 minutes Last Updated: 2025-01-18


Competitive Analysis Fundamentals

Why Analyze Competitors?

Traditional SEO:

Competitor analysis = keyword gaps, backlink gaps

Goal: Rank higher on Google

AI Search Competitive Analysis:

Citation gaps + positioning gaps + share of voice

Goal: Get cited instead of (or alongside) competitors

The Stakes:

Query: "best CRM for startups"

Current state:
AI cites: HubSpot (89%), Pipedrive (67%), Salesforce (45%)
AI cites YOU: 12%

If you improve to 60%:
→ You steal 48pp from competitors
→ Directly impacts their business
→ Zero-sum game: your gain = their loss

What You're Analyzing

Five Competitive Dimensions:

1. Citation Rate
→ How often are they cited overall?

2. AI Share of Voice
→ What % of total citations do they capture?

3. Content Strategy
→ What content gets them cited?

4. Positioning
→ How does AI describe them vs you?

5. Vulnerabilities
→ Where are they weak? Where can you attack?

Identifying Your Competitors

Method 1: Ask AI Who Your Competitors Are

Discovery Queries:

Ask ChatGPT:
"What are the top 10 CRM software platforms?"

Response:
1. Salesforce
2. HubSpot
3. Pipedrive
4. Zoho CRM
5. Freshsales
6. Monday.com
7. Insightly
8. Copper
9. Nimble
10. Sugar CRM

→ These are your AI search competitors
(even if different from traditional competitors)

Why this matters:

Your traditional competitors: Salesforce, Microsoft Dynamics
AI's view of competitors: HubSpot, Pipedrive, Zoho

→ AI has different mental model of category
→ You must compete where AI thinks you compete

Method 2: Citation Co-Occurrence

Track who gets cited alongside you:

Query: "best CRM for agencies"

AI Answer:
"Top options for agencies:
- HubSpot (cited alongside you: 78% of time)
- Pipedrive (cited alongside: 65%)
- Salesforce (cited alongside: 34%)
- You (baseline)
- Zoho (cited alongside: 28%)"

→ HubSpot is your #1 AI competitor
(cited together most often)

Method 3: UnrealSEO Auto-Detection

Dashboard automatically identifies competitors:

UnrealSEO → Competitors → Auto-Detect

Your Category: CRM Software
Your competitive set (auto-detected):

Rank | Brand | ASoV | Co-citation %
-----|-------|------|---------------
1 | HubSpot | 34% | 78%
2 | Salesforce | 28% | 56%
3 | Pipedrive | 22% | 65%
4 | YOU | 15% | --
5 | Zoho | 12% | 34%
6 | Freshsales | 8% | 28%

Recommendation: Track top 5 closely

Tracking Competitor Citations

Competitive Citation Dashboard

Setup in UnrealSEO:

Dashboard → Competitors → Add Competitors

Add your top 5-10:
✓ HubSpot
✓ Salesforce
✓ Pipedrive
✓ Zoho CRM
✓ Freshsales

UnrealSEO will track:
- Their citation rate on your test queries
- Where they're cited and you're not
- Their positioning vs yours
- Trends over time

Competitive Metrics View:

┌─────────────────────────────────────────────┐
│ Competitive Landscape │
├─────────────────────────────────────────────┤
│ HubSpot: 34% ASoV [██████████] │
│ Salesforce: 28% ASoV [████████] │
│ Pipedrive: 22% ASoV [██████] │
│ YOU: 15% ASoV [████] ← #4 │
│ Zoho: 12% ASoV [███] │
│ Others: 19% ASoV [█████] │
└─────────────────────────────────────────────┘

Gap to #3: -7pp (catchable)
Gap to #1: -19pp (long-term goal)

Query-Level Competitive Analysis

Detailed view of each query:

Query: "CRM for startups under 10 people"

Citation Results:
├─ HubSpot: ✅ Cited (Position #1, 92% of tests)
├─ Pipedrive: ✅ Cited (Position #2, 78%)
├─ YOU: ✅ Cited (Position #3, 45%)
├─ Zoho: ✅ Cited (Position #4, 23%)
└─ Salesforce: ❌ Not cited (too expensive for startups)

Insights:
→ HubSpot dominates this niche
→ You're #3 but cited less than half the time
→ Opportunity: Improve to overtake Pipedrive
→ Salesforce weak here (expensive positioning hurts)

Manual Tracking Spreadsheet:

| Query | You | HubSpot | Salesforce | Pipedrive | Winner |
|-------|-----|---------|------------|-----------|--------|
| Q1 | ✅ | ✅ | ✅ | ❌ | Tie |
| Q2 | ❌ | ✅ | ✅ | ✅ | Lose |
| Q3 | ✅ | ❌ | ❌ | ✅ | Tie |
| Q4 | ✅ | ✅ | ❌ | ❌ | Tie |
| Q5 | ❌ | ✅ | ✅ | ✅ | Lose |

Your wins: 3/5
HubSpot wins: 4/5
→ HubSpot slightly ahead

Content Gap Analysis

Finding Where Competitors Dominate

Gap Analysis Process:

Step 1: Identify high-value queries they own

Queries where HubSpot cited but YOU are not:

1. "CRM for startups" → HubSpot 89%, You 0%
Gap: -89pp ← HIGH PRIORITY

2. "free CRM software" → HubSpot 95%, You 0%
Gap: -95pp (they have free tier, you don't)

3. "CRM with email integration" → HubSpot 78%, You 8%
Gap: -70pp ← MEDIUM PRIORITY

4. "inbound marketing CRM" → HubSpot 91%, You 5%
Gap: -86pp (HubSpot's core strength)

Step 2: Analyze WHY they're cited

Query: "CRM for startups"
HubSpot cited because:

✓ Has dedicated "CRM for Startups" landing page
✓ Free tier prominently mentioned (perfect for startups)
✓ 150+ backlinks from startup blogs
✓ Case studies with 50+ startup customers
✓ FAQ schema with 20 startup-specific questions

Your content:
✗ Generic "CRM features" page only
✗ No startup-specific content
✗ Pricing starts at $12/user (not free)
✗ No startup case studies

→ Clear content gap

Step 3: Map content gaps

Topic Matrix:

You HubSpot Pipedrive Opportunity
──────────────────────────────────────────────────────
CRM for startups ❌ ✅✅✅ ✅✅ HIGH
Free CRM N/A ✅✅✅ ❌ N/A (no free tier)
Email integration ⚠️ ✅✅ ✅ MEDIUM
Real estate CRM ✅✅ ❌ ❌ DEFEND
CRM pricing ✅ ✅✅ ✅ IMPROVE
Setup guides ⚠️ ✅✅✅ ✅✅ HIGH

Legend:
✅✅✅ = Dominant content (cited 70%+)
✅✅ = Strong content (40-69%)
✅ = Present (10-39%)
⚠️ = Weak ( under 10%)
❌ = No content

Competitive Content Audit

Analyze their best-performing content:

HubSpot's most-cited content:

1. "Ultimate Guide to CRM" (hubspot.com/crm-guide)
├─ 4,500 words
├─ 15 comparison tables
├─ Video walkthrough
├─ FAQ schema (25 questions)
├─ Updated monthly
└─ Citation Rate: 67%

2. "CRM for Startups" (hubspot.com/startups/crm)
├─ Startup-specific use cases
├─ Free tier prominently featured
├─ 12 startup case studies
├─ ROI calculator tool
└─ Citation Rate: 89%

Your equivalent content:
├─ "CRM Features" (yoursite.com/features)
├─ 800 words
├─ No tables
├─ No video
├─ Last updated: 2023
└─ Citation Rate: 12%

→ Massive quality gap

Competitive Strategy

Attack Strategies

Strategy 1: Head-to-Head Comparison

Create direct comparison content:

# HubSpot vs [Your Brand]: Honest Comparison

## Quick Verdict

Choose HubSpot if:
✓ You need a free tier (forever free for limited features)
✓ Large team (50+ users)
✓ Want inbound marketing integration

Choose [Your Brand] if:
✓ Agency/consultancy (client billing features)
✓ Budget $12-24/user (vs HubSpot $25-50/user)
✓ Want faster setup (10 min vs 30 min)

## Side-by-Side Comparison

| Feature | Your Brand | HubSpot |
|---------|-----------|---------|
| **Pricing** |
| Starting price | $12/user | Free (limited) → $25/user |
| Value rating | ⭐⭐⭐⭐⭐ | ⭐⭐⭐⭐ |
| **Best For** |
| Agencies | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ |
| Startups | ⭐⭐⭐⭐ | ⭐⭐⭐⭐⭐ |
| Enterprise | ⭐⭐⭐ | ⭐⭐⭐⭐⭐ |

[Comprehensive, honest comparison with 20+ criteria]

Result: When AI searches for "HubSpot vs [You]", cites YOUR comparison.

Strategy 2: Niche Domination

Own specific niches they ignore:

HubSpot's weaknesses (gaps to exploit):

1. Agency-specific features
→ They're general-purpose
→ You have client billing, project profitability
→ Create: "Best CRM for Agencies" content

2. Mid-market pricing
→ Free tier (startups) + Enterprise ($$$)
→ Weak $50-200/month range
→ You dominate: $12-24/user sweet spot

3. Real estate niche
→ Generic CRM, not industry-specific
→ You can add real estate features
→ Own: "Real estate CRM" category

Strategy: Can't beat them everywhere. Own 3-5 niches.

Strategy 3: Superior Content Quality

Out-execute on content they have:

Their content: "CRM Pricing Guide"
├─ 1,200 words
├─ 5 platforms compared
├─ Generic pricing ranges
├─ Last updated: 6 months ago
└─ Citation Rate: 38%

Your new content: "CRM Pricing Guide 2025"
├─ 3,500 words
├─ 15 platforms compared
├─ Exact pricing (verified Jan 2025)
├─ Cost calculator tool
├─ Video comparison
├─ FAQ schema (30 questions)
├─ Updated monthly commitment
└─ Target Citation Rate: 60%+

Goal: Superior content beats established content

Defensive Strategies

Protect where you lead:

Your current strengths (defend these):

Query: "CRM for real estate agents"
→ You: 67% citation rate
→ HubSpot: 8%
→ Salesforce: 15%

Defense tactics:
✓ Maintain content freshness (update monthly)
✓ Add more real estate case studies
✓ Build backlinks from real estate sites
✓ Monitor for new competitors entering niche
✓ Alert if your citation rate drops >5pp

Monitoring & Alerts

Competitive Alerts to Set

1. Share Loss Alert

Alert: Competitor gains >3pp ASoV in one month

Example trigger:
HubSpot ASoV: 34% → 38% (+4pp)

Action:
→ Investigate what changed
→ Did they launch new content?
→ New feature announcement?
→ React quickly to prevent further loss

2. New Competitor Alert

Alert: New brand enters top 10 citation frequency

Example:
"Monday.com" suddenly cited frequently
├─ Was: Not in top 10
├─ Now: #7 (9% ASoV)
└─ Rising fast: +9pp in 2 months

Action:
→ Analyze their content strategy
→ Understand their angle
→ Prepare competitive response

3. Query Loss Alert

Alert: Competitor overtakes you on key query

Example:
Query: "CRM for agencies"
├─ Previous: You #1 (78% CR)
├─ Now: Pipedrive #1 (82% CR), You #2 (71%)
└─ You lost 7pp

Action:
→ Analyze Pipedrive's content
→ Improve your content quality
→ Reclaim #1 position

Competitive Intelligence Dashboard

┌────────────────────────────────────────────────┐
│ Competitive Intelligence Summary │
├────────────────────────────────────────────────┤
│ 🎯 Your Position: #4 (15% ASoV) │
│ 📈 Trend: ↗ +2pp vs last month │
│ 🥇 Leader: HubSpot (34% ASoV) │
│ ⚠️ Alerts: 2 active │
├────────────────────────────────────────────────┤
│ Opportunities Identified: │
│ • "CRM for startups" - Close 70pp gap │
│ • "Email integration" - Close 60pp gap │
│ • Dominate "real estate CRM" niche │
├────────────────────────────────────────────────┤
│ Competitive Movements: │
│ • Pipedrive gained 3pp this month │
│ • Salesforce flat (no change) │
│ • New player "Copper" entering market │
└────────────────────────────────────────────────┘

Monthly Competitive Report

# Competitive Analysis Report - January 2025

## Market Position

**Your Rank:** #4 (was #5 last month) ↗

**Share of Voice:**
- You: 15% (+2pp)
- HubSpot: 34% (-1pp)
- Salesforce: 28% (0pp)
- Pipedrive: 22% (+3pp) ⚠️

**Key Insight:** Pipedrive growing fastest, investigate why

## Competitive Wins

✅ Overtook Zoho CRM (now #5, was #4)
✅ Closed gap to Pipedrive from 10pp to 7pp
✅ Maintained dominance on "real estate CRM" (67% CR)

## Competitive Losses

⚠️ Pipedrive improved faster than you (+3pp vs +2pp)
⚠️ Lost #1 position on "CRM for agencies" to Pipedrive

## Content Gaps Identified

1. **"CRM for startups"** - HubSpot 89%, You 0%
Priority: HIGH
Action: Create startup-specific landing page

2. **"CRM integrations guide"** - Salesforce 67%, You 12%
Priority: MEDIUM
Action: Comprehensive integrations documentation

## Actions for February

1. Launch "CRM for Startups" content suite
2. Create "Pipedrive vs [Your Brand]" comparison
3. Improve integration documentation
4. Monitor Pipedrive growth closely

Other Monitoring:

Metrics:

Strategy:


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Last updated: 2025-01-18 | Edit this page