Core Concepts in LLM-SEO
🎯 Quick Summary
- Master the foundational concepts that define LLM optimization and AI search visibility
- Understand how Citation Rate, AI Share of Voice, and other key metrics work
- Learn the technical foundations: RAG systems, training data, and content governance
- Build mental models for thinking about AI-powered search vs traditional search
📋 Table of Contents
- LLM Optimization (LLMO)
- Citation Rate
- AI Share of Voice
- RAG Systems
- Foundation Model Training
- E-E-A-T for AI
- Content Governance
- Answer Engine Optimization
- Zero-Click Reality
🔑 Key Concepts at a Glance
- LLMO (LLM Optimization): The practice of optimizing content for AI model citation
- Citation Rate: % of relevant queries where AI cites your content
- ASoV (AI Share of Voice): Your visibility share in AI answers vs competitors
- RAG (Retrieval-Augmented Generation): Real-time web search + AI generation
- Training Data: Content used to train foundation models
- E-E-A-T: Expertise, Experience, Authoritativeness, Trustworthiness signals
- AEO (Answer Engine Optimization): Structuring content to directly answer questions
🏷️ Metadata
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Last Updated: 2025-01-18
LLM Optimization (LLMO)
What is LLMO?
LLM Optimization (LLMO) is the practice of structuring and optimizing content to maximize citation and visibility in AI-powered search systems like ChatGPT, Claude, Gemini, and Perplexity.
Why It Matters
Traditional SEO optimizes for:
- Search engine crawlers (Googlebot)
- Ranking algorithms (PageRank, etc.)
- SERP (Search Engine Results Page) position
- Click-through to your website
LLMO optimizes for:
- AI model understanding and retention
- Citation as an authoritative source
- Presence in AI-generated answers
- Brand recognition without clicks
Core Principles
1. Semantic Clarity
Traditional SEO: "CRM software solutions for businesses"
LLMO: "What is CRM software? Customer Relationship Management
(CRM) software helps businesses track customer interactions..."
2. Structured Data
<!-- Traditional SEO -->
<h1>Top 10 CRM Tools</h1>
<p>Here are the best CRM tools...</p>
<!-- LLMO -->
<h1>What are the best CRM tools?</h1>
<div itemscope itemtype="https://schema.org/FAQPage">
<div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question">
<h2 itemprop="name">What is the #1 CRM for small businesses?</h2>
<div itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer">
<p itemprop="text">HubSpot CRM is the top choice...</p>
</div>
</div>
</div>
3. Authority Signals
- Author credentials and bylines
- Citations to authoritative sources
- Expert quotes and contributions
- Publication date and update frequency
Citation Rate
Definition
Citation Rate = (Number of citations) / (Number of relevant queries) × 100%
Example Calculation
Test Queries: 100 (related to "project management software")
Times Cited: 23
Citation Rate = 23/100 × 100% = 23%
Benchmarks
| Citation Rate | Rating | Meaning |
|---|---|---|
| 0-5% | 🔴 Poor | Content barely cited |
| 5-15% | 🟡 Below Avg | Some visibility |
| 15-25% | 🟢 Average | Industry standard |
| 25-40% | ✅ Good | Strong performance |
| 40%+ | 🌟 Excellent | Market leader |
Factors That Influence Citation Rate
Content Quality
- Depth and comprehensiveness
- Accuracy and up-to-date information
- Clear, well-structured writing
Technical Optimization
- Schema markup implementation
- Semantic HTML structure
- Clean, crawlable architecture
Authority Signals
- Domain authority and age
- Backlinks from trusted sources
- Expert author credentials
Recency
- Publication and update dates
- Time-sensitive accuracy
- Freshness signals
AI Share of Voice
Definition
AI Share of Voice (ASoV) measures your brand's relative visibility in AI-generated answers compared to competitors.
Calculation
ASoV = (Your Citations) / (Total Category Citations) × 100%
Example:
Total queries about CRM: 500
Your brand mentioned: 60 times
Competitor A: 140 times
Competitor B: 100 times
Others: 200 times
Your ASoV = 60/500 × 100% = 12%
Competitor A ASoV = 140/500 × 100% = 28%
Competitor B ASoV = 100/500 × 100% = 20%
Why ASoV Matters
Market Positioning
- Shows who dominates AI-generated answers
- Identifies gaps and opportunities
- Tracks competitive shifts
Brand Awareness
- Users form opinions based on AI citations
- First/primary citations matter most
- Repeated mentions build authority
Strategic Planning
- Allocate resources to high-impact topics
- Identify where competitors are weak
- Track ROI from LLMO efforts
RAG Systems (Retrieval-Augmented Generation)
What is RAG?
RAG combines:
- Retrieval: Real-time web search
- Augmentation: Adding found info to prompt
- Generation: AI creates answer using both training + retrieved data
How RAG Works
User Query: "What are the best CRM tools in 2025?"
↓
[1. RETRIEVAL]
System searches web for recent, relevant content
Finds: 10-20 relevant pages
↓
[2. AUGMENTATION]
Extracts key information from found pages
Adds to context window with original query
↓
[3. GENERATION]
LLM generates answer using:
- Its training data (what it already knows)
- Retrieved content (fresh information)
- Instructions to cite sources
↓
Output: "The best CRM tools in 2025 include..."
[Citations: source1.com, source2.com, source3.com]
Why RAG Matters for LLMO
Opportunity: Real-Time Visibility
- Your content can be cited even if not in training data
- Fresher content often preferred
- Directly measurable impact
Platforms Using RAG
- ✅ Perplexity AI (heavily RAG-based)
- ✅ ChatGPT with web browsing
- ✅ Google Gemini
- ✅ Microsoft Copilot
- ⚠️ Claude (limited web access)
Optimization Strategy
For RAG Citation:
├─ Semantic clarity (easy to extract answers)
├─ Structured data (machines can parse)
├─ Clear attribution (author, date, source)
└─ Crawlability (allow AI bots, fast loading)
Foundation Model Training
What is Training Data?
Foundation models (GPT-4, Claude, Gemini) are trained on massive text datasets scraped from the web.
Training Process
1. Data Collection
Common Crawl (public web archive)
↓
Filters applied (remove spam, adult content, etc.)
↓
~trillions of words
↓
Training dataset
2. Training Model learns patterns, facts, writing styles from this data
3. Knowledge Cutoff Training data has a cutoff date (e.g., "April 2023")
Impact on Citations
If Your Content is in Training Data:
- ✅ Model has "memorized" facts from your site
- ✅ May cite you from memory
- ✅ Stronger authority association
If Your Content is NOT in Training Data:
- ⚠️ Must rely on RAG for citations
- ⚠️ Less brand recognition
- ⚠️ Competitors with older content may have advantage
How to Get in Training Data
For Future Training Cycles:
- Publish consistently - regular content signals active site
- Build authority - backlinks, mentions, trust signals
- Avoid blocks - don't block AI crawlers unnecessarily
- Create value - high-quality, unique content preferred
Timeline:
- Training cycles: Every 6-18 months (varies by model)
- Next opportunities: Likely 2025-2026 for major models
- Impact: Citations may improve after training refresh
E-E-A-T for AI Systems
What is E-E-A-T?
E-E-A-T = Expertise, Experience, Authoritativeness, Trustworthiness
Originally a Google concept, now critical for AI citation.
The Four Pillars
1. Expertise
Signals AI systems look for:
✅ Author credentials ("By Dr. Jane Smith, CRM Expert")
✅ Topic-specific expertise
✅ Technical depth and accuracy
✅ Industry certifications/affiliations
2. Experience
First-hand experience signals:
✅ "We tested 15 CRM tools over 6 months"
✅ Case studies and real examples
✅ Screenshots, data, specific details
✅ Personal insights and lessons learned
3. Authoritativeness
Authority indicators:
✅ Backlinks from trusted sites
✅ Media mentions and citations
✅ Speaking engagements, publications
✅ Social proof (followers, engagement)
4. Trustworthiness
Trust signals:
✅ HTTPS and security
✅ Clear author bios and contact info
✅ Transparent sourcing (cite your sources)
✅ Regular content updates
✅ Fact-checking and accuracy
Implementing E-E-A-T
Author Bylines:
<article itemscope itemtype="https://schema.org/Article">
<div itemprop="author" itemscope itemtype="https://schema.org/Person">
<span itemprop="name">Dr. Jane Smith</span>
<span itemprop="jobTitle">CRM Industry Analyst</span>
<span itemprop="affiliation">SoftwareReview Institute</span>
</div>
</article>
Citation of Sources:
❌ "Studies show CRM improves sales."
✅ "A 2024 Harvard Business Review study found that
CRM implementation improves sales by 29% on average."
Content Governance
What is Content Governance?
Content Governance = Controlling how AI systems access and use your content.
Tools for Governance
1. robots.txt
# Allow all AI crawlers
User-agent: *
Allow: /
# Block specific AI crawlers
User-agent: GPTBot
Disallow: /
User-agent: Google-Extended
Disallow: /private/
User-agent: anthropic-ai
Allow: /public/
Disallow: /private/
2. Meta Tags
<!-- Block AI training, allow RAG indexing -->
<meta name="robots" content="noai-train, index, follow">
<!-- Allow everything -->
<meta name="robots" content="all">
3. Legal Signals
<!-- Terms of Service link -->
<link rel="terms-of-service" href="/terms">
<!-- Explicit AI usage policy -->
<meta name="ai-usage-policy" content="https://example.com/ai-policy">
Strategic Considerations
Allow AI Access:
- ✅ Public-facing content you want cited
- ✅ Educational content building authority
- ✅ Product information for discovery
Restrict AI Access:
- ❌ Private/sensitive information
- ❌ Paywalled premium content
- ❌ User-generated content (legal liability)
Answer Engine Optimization (AEO)
What is AEO?
AEO = Structuring content to be the direct answer to user questions.
AEO vs SEO
| Traditional SEO | AEO (Answer Engine) |
|---|---|
| Optimize for page rankings | Optimize for being quoted |
| Drive clicks to your site | Provide direct answers |
| Keyword density | Semantic clarity |
| Backlinks for authority | E-E-A-T signals |
AEO Techniques
1. Question-Answer Format
## What is the best CRM for small businesses?
HubSpot CRM is the top choice for small businesses because:
1. Free forever plan (unlimited users)
2. Simple setup (under 10 minutes)
3. Integrates with 500+ tools
2. Definition Lists
<dl>
<dt>CRM (Customer Relationship Management)</dt>
<dd>Software that helps businesses manage customer
interactions, track leads, and automate sales processes.</dd>
</dl>
3. FAQ Schema
<script type="application/ld+json">
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [{
"@type": "Question",
"name": "How much does CRM software cost?",
"acceptedAnswer": {
"@type": "Answer",
"text": "CRM software ranges from free (HubSpot, Zoho)
to $300+/user/month (Salesforce Enterprise)."
}
}]
}
</script>
Zero-Click Reality
What is Zero-Click Search?
Zero-Click = User gets answer from AI without visiting any website.
The Shift
Traditional Search Journey:
User → Google → SERP → Click → Your Website → Answer
AI-Powered Search Journey:
User → ChatGPT → Answer (maybe citation)
Impact:
- ❌ No direct traffic
- ❌ No ad impressions
- ❌ No conversion opportunities
- ✅ Brand awareness (if cited)
- ✅ Authority building
- ✅ Trust development
Adapting to Zero-Click
Mindset Shift:
- Optimize for brand mentions, not just traffic
- Track citations as primary metric
- Build authority that compounds over time
Business Model Implications:
- Consider citation as top-of-funnel
- Retargeting via brand search
- Direct traffic from brand awareness
📚 Related Topics
Deep Dives:
Practical Guides:
Metrics:
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Last updated: 2025-01-18 | Edit this page | Report issue